FREQUENTLY ASKED QUESTIONS
Yes, absolutely. We make every effort to ensure that product images on our website accurately reflect what you will receive. All photos are taken to show the actual item, including its color, style, and features. However, please note that slight variations in color may occur due to lighting or screen settings.
Once your order is completed, a sales receipt will be sent to your email automatically. You can also view and download your receipt by logging into your account on our website and checking the Order History or My Orders section.
If you’re not fully satisfied with your purchase, you can return it within 14 days of delivery. To start a return:
Visit our Returns & Exchanges page (or contact our support team).
Provide your order number and reason for return.
Follow the return instructions sent to your email.
Ensure the item is unused, in original condition, and packaged securely.
Once we receive and inspect the item, we’ll process your refund or exchange promptly.
We regularly restock popular items, but availability can vary depending on the product. If an item you love is out of stock, we recommend signing up for restock alerts on the product page or contacting our customer support for updates. We’ll do our best to bring it back as soon as possible!
Currently, we ship orders across the United Kingdom. We aim to provide fast and reliable delivery to all UK regions. If you're outside the UK and interested in our products, please contact our customer support — we may be able to accommodate special shipping requests on a case-by-case basis.
