Terms of Service

Last Updated: 1 August 2026

Welcome to Discount Valley. These Terms of Service govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

1. About Us

Discount Valley is an online retailer offering clothing and accessories for customers in the United Kingdom.

Website: https://discountvalley.uk
Email: discountvalley19@gmail.com

2. Acceptance of Terms

By using this website or placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website.

3. Products

We aim to ensure that all product descriptions, images, prices and availability are accurate. However, colours may vary depending on your device’s display settings.

We reserve the right to modify or discontinue products without prior notice.

4. Pricing

All prices are displayed in Pound Sterling (£ GBP).

We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.

5. Orders

After placing an order you will receive an email confirming receipt of your order.

This email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order where necessary, including where products become unavailable or pricing errors occur.

6. Payment

Payment must be completed before an order is dispatched.

We accept secure online payments through trusted payment providers available during checkout.

7. Shipping

Orders are normally dispatched within our advertised delivery times.

Delivery estimates are provided for guidance only and are not guaranteed.

Please refer to our Delivery & Returns Policy for full shipping information.

8. Returns & Refunds

Customers may return eligible products within 14 days of delivery in accordance with our Returns Policy.

Returned items must be unused, unworn and in their original condition.

Please refer to our Return & Exchange Policy for full details.

9. Faulty or Incorrect Items

If you receive a faulty, damaged or incorrect item, please contact us within 48 hours of receiving your order.

Where appropriate, we will provide a replacement, exchange or refund in accordance with UK consumer law.

10. Intellectual Property

All website content, including text, graphics, logos, product images and designs, is the property of Discount Valley unless otherwise stated.

No content may be copied, reproduced or distributed without our prior written permission.

11. Acceptable Use

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Interfere with the operation or security of the website.
  • Transmit viruses or malicious software.

12. Limitation of Liability

To the maximum extent permitted by law, Discount Valley shall not be liable for indirect, incidental or consequential damages arising from the use of this website or the purchase of our products.

Nothing in these Terms limits your statutory rights under UK consumer protection legislation.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

14. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will become effective once published on this website.

15. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom, unless applicable law provides otherwise.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Discount Valley
53 Helmsdale Court
Cambuslang
Glasgow
G72 7YR
United Kingdom

Email: discountvalley19@gmail.com
Website: https://discountvalley.uk

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